Kini FAQs

FREQUENTLY ASKED KINI QUESTIONS

 

Ordering & Shipping

When will my order ship?

Orders are typically processed within 3–7 business days. Once your order ships, you will receive a confirmation email with tracking information.

Do you offer international shipping?

Shipping availability varies by location. Available shipping options will be displayed at checkout.

Can I change or cancel my order?

Because we begin processing orders quickly, changes or cancellations cannot be guaranteed. Please contact us as soon as possible if you need assistance.


Sizing & Fit

Are Saint Ondres bikinis true to size?

Yes. Our bikinis are designed to fit true to size.

What if I'm between sizes?

If you prefer additional coverage or a more relaxed fit, we recommend sizing up. For the intended Saint Ondres fit, choose your regular size.

Which bottom style provides the most coverage?

The Traditional Kini provides the most coverage of our bottom styles. The Shorty Kini offers a cheeky fit, while the G-String Kini is designed for minimal coverage.


Product Care

How should I wash my bikini?

Hand washing in cold water is highly recommended. If machine washing is necessary, use a delicate cycle and place your bikini in a mesh laundry bag.

Can I put my bikini in the dryer?

No. Always air dry your bikini to preserve the fabric, elasticity, and overall fit.

What should I do if an aglet comes off?

Our string aglets can be easily reattached if they become detached. We recommend avoiding excessive pulling on string ends to maximize longevity.


Returns & Exchanges

Do you accept returns?

Due to the intimate nature of swimwear, all sales are final unless an item arrives damaged or defective.

What if I receive a defective item?

We stand behind the quality of every Saint Ondres bikini. If your item arrives damaged or does not meet our quality standards, please email contactus@saintondres.com with your order information and photos of the issue.


Product Information

Are Saint Ondres bikinis handmade?

Yes. Every Saint Ondres bikini is hand sewn with quality, craftsmanship, and attention to detail as top priorities.

Will the colors and prints look exactly like the photos?

We do our best to accurately represent colors and prints. However, slight variations may occur due to screen settings, lighting, and the handmade nature of our products.

Are bikini tops adjustable?

Yes. Our bikini tops feature adjustable ties that allow you to customize your fit.


Contact Us

I still have a question. How can I reach you?

We'd love to help. For any questions regarding your order, sizing, products, or general inquiries, please email:

contactus@saintondres.com

 

Still wondering something? Slide into our inbox—we don't bite. Unless it's vacation season and we're answering emails from the beach. ☀️